Privacy Policy

A legal disclaimer

The explanations and information provided in this Privacy Policy are intended for general informational purposes only. This document does not constitute legal advice and should not be considered a substitute for professional counsel. Privacy laws may vary by jurisdiction, and you are encouraged to seek qualified legal assistance to ensure compliance with applicable laws and to tailor this policy to the specific needs of your business and customers.

Introduction

At Green Leaf Concierge LLC (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, including trash valet, pet waste removal, mobile auto detailing, and pressure washing.

By using our website or engaging with any of our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information when you use our services, contact us, or visit our website.

Personal Information:

Name
Email address
Phone number
Physical address (for service appointments)
Payment or billing information
Service preferences (e.g., number of dogs, detailing tier)

Non-Personal Information:

IP address
Browser type and device
Pages visited and time spent on the site
Referring website or search engine

2. How We Collect Information

We collect information through:

Online booking forms
Quote request forms
Email or phone communications
In-person service sign-ups
Cookies and analytics tools on our website

3. Why We Collect Your Information

We collect your information in order to:

Deliver and manage our services
Respond to inquiries or customer support requests
Process payments and maintain service records
Send appointment reminders, promotions, and updates
Analyze and improve service quality and website performance
Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only when:

Required by law or legal process
Necessary for third-party service providers (e.g., payment processors)
Required to protect the rights, safety, or operations of Green Leaf Concierge LLC

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Once no longer needed, your data will be securely deleted or anonymized.

6. Security Measures

We implement a variety of technical and administrative security measures to protect your information, including:

Secure web forms with SSL encryption
Password-protected internal systems
Limited access to sensitive data by authorized personnel only

7. Cookies and Tracking

Our website may use cookies and tracking technologies to:

Improve your browsing experience
Analyze site traffic and performance
Provide personalized content and marketing

You can adjust your browser settings to disable cookies, though doing so may limit certain features.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or process personal data from minors without parental consent. If we discover such data has been collected, it will be deleted promptly.

9. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal data
Correct or update inaccurate information
Request deletion of your data
Object to certain uses of your data
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors, service partners). We are not responsible for the privacy practices or content of those external sites.

11. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. When we make updates, we will revise the “Last Updated” date above and post the revised version to our website. Continued use of our services after such updates constitutes acceptance of the revised policy.